Terms & Conditions

Welcome to Buttercupp Candles LLC. These Terms and Conditions govern your use of our website, www.buttercuppcandles.com, and your purchase of products from us. By accessing our website or making a purchase, you agree to comply with these terms. If you do not agree, please refrain from using our website or services.

1. General Use

  • This Website is owned and operated by Buttercupp Candles LLC, located in Moline, Illinois.

  • You must be at least 18 years old to make a purchase.

2. Orders & Payments

  • By placing an order, you agree to provide accurate billing and shipping information.

  • We accept major credit/debit cards and other online payment methods.

  • Orders are processed upon successful payment.

3. Shipping & Delivery

  • We ship orders within the United States. Shipping times and costs are provided at checkout.

  • Buttercupp Candles LLC is not responsible for delays caused by carriers or incorrect shipping details provided by customers.

4. Returns & Refunds

  • We accept returns within 30 days of delivery if the product is unused and in its original condition.

  • Customers are responsible for return shipping costs unless the product is defective or incorrect.

  • Refunds will be processed upon inspection of the returned item.

5. Product Information

  • We make every effort to display product descriptions and images accurately. However, slight variations in color and scent may occur.

  • Our candles are handcrafted and made with soy wax, but we are not responsible for individual reactions to scents or materials.

6. Limitation of Liability

  • Buttercupp Candles LLC is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or Website.

  • Always follow proper candle safety guidelines to prevent fire hazards or injury.

7. Intellectual Property

  • All content on this Website, including images, logos, and product descriptions, is the property of Buttercupp Candles LLC and may not be copied or used without permission.

8. Privacy Policy

  • Your use of this Website is also governed by our [Privacy Policy], which outlines how we collect and use your personal information.

9. Changes to Terms

  • We may update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of the Website indicates acceptance of the updated terms.

10. Contact Us

For any questions or concerns regarding these Terms, please contact us:

📍 Buttercupp Candles LLC
📧 Email: Buttercuppcandlesqc@gmail.com
📞 Phone: +1 309-429-2510